Wednesday, March 21, 2007
What I learned from Self-Checkout
A local grocery store recently introduced self-checkout, presumably to reduce lineups. I, being generally interested in trying out new technology, gave it a try and learned a lesson -- the people who work at checkout are very good at what they do. I was slow, slow in scanning, slow in bagging, and had an especially hard time with fresh produce. Perhaps stores should charge a fee to use the human checkout line. I would be tempted to pay.
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